TERMS & CONDITIONS
The terms governing use of our website and engagement with our services.
Last updated: 1 January 2025
1. Acceptance of Terms
By accessing or using this website, or by engaging Isibindi Waste Management (Pty) Ltd ("we", "us", "our") for any service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website or our services.
2. About Our Services
Isibindi Waste Management provides waste collection, resource recovery, composting, recycling, aviation waste compliance and ESG reporting services. Specific scope, pricing and service levels are governed by the individual signed service agreement between Isibindi Waste Management and the client — not by this website.
Descriptions of services, diversion rates and capabilities on this website are provided for general information and marketing purposes. They do not constitute a binding offer or guarantee outside of a formally signed agreement.
3. Enquiries, Forms & Quotations
Submitting an enquiry, rate request or pickup booking through this website does not create a contractual relationship. A formal service agreement, signed by authorised representatives of both parties, is required before any service commences.
By submitting a form on this website, you authorise Isibindi Waste Management to contact you at the details provided for the purpose of responding to your enquiry.
4. Website Use
You may use this website only for lawful purposes. You may not: attempt to gain unauthorised access to any part of the website or its underlying systems; interfere with the operation of the website; use it to transmit malicious code or unsolicited communications; or reproduce, distribute or modify any website content without our prior written permission.
5. Intellectual Property
All content on this website — including text, graphics, the Isibindi brand system, logos, SVG marks, photography and code — is the property of Isibindi Waste Management or Isibindi Holdings and is protected by South African and international copyright and trademark law. Reproduction without prior written permission is prohibited.
6. Accuracy of Information
We endeavour to keep website information accurate and up to date. However, we make no warranty — express or implied — as to the completeness, accuracy or fitness for purpose of any content on this website. Regulatory information (including ICAO, DAFF, SANS and POPIA requirements) may change; always verify current requirements with the relevant authority before relying on information on this site.
7. Limitation of Liability
To the maximum extent permitted by law, Isibindi Waste Management and Isibindi Holdings shall not be liable for any indirect, incidental, special or consequential loss or damage arising from use of this website or reliance on its content. Our total liability for direct losses, where liability cannot be excluded, shall not exceed R10,000.
8. Third-Party Links
This website may link to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
9. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa. Any dispute arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the South African courts.
10. Changes to These Terms
We may update these Terms & Conditions at any time by posting the revised version on this page. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
11. Contact
Questions about these terms: wastemanagement@isibindiholdings.co.za